Military personnel who are retiring and need to get a retiree ID card should know that there are several things they will need to bring with them to the ID Card Office. These include a copy of their DD Form 214, VA Award letter/Award Packet, State or Federal Government Issued photo ID and Social Security card. If they are a 100% Disabled American Veteran, they will also need to bring their DD Form 214, VA Award letter/Award Packet, and State or Federal Government Issued photo ID.
In addition, military personnel who have had their CAC card stolen must bring a theft report from a Police Station. For lost CAC Cards, documentation from the sponsoring agency reporting it lost is required.
When adding a spouse to DEERS, the sponsor must bring the following documents for their spouse: Marriage Certificate, birth certificate, social security card, and a photo ID.
Foreign documentation must have a certified English translation (if applicable) and an Apostille or Consular certification. Contact the document issuing facility to obtain authentication certification.
Military personnel must also know their confirmation number when cancelling/rescheduling an appointment at RAPIDS, which is located online at https://www.myidcardoffice.com/. Customers will need to know their confirmation number to cancel or reschedule an appointment.
For more questions about ID card requirements, please contact the ID Card Office before arriving to ensure that the DoD requirements will be met for your requested DEERS transaction to take place.
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